Shipping Policy

📦 Shipping Policy

At Kam’s Cerams, we take great care in packaging and shipping each piece of pottery to ensure it arrives safely to you. Please review our shipping policies below:
 

🚚 Processing Time

• All orders are processed and shipped within 3-5 business days.

• Custom and made-to-order pieces may require additional processing time, which will be communicated during checkout.

🌍 Shipping Rates & Delivery

• We currently offer Domestic shipping.

• $10.00 Flat Shipping rate.

• Local Pick Up Available.

• Free Shipping for orders over $100

• Orders are shipped via USPS and/or UPS.

• Delivery times vary depending on your location and the shipping method selected. Typically, domestic orders arrive within 3 to 5 days.

📦 Packaging

• All items are carefully packaged to ensure they arrive safely. We use
  eco-friendly materials whenever possible to reduce waste.

📬 Tracking Your Order

• You will receive a tracking number once your order has shipped. Please use this number to track the status of your shipment.

• If you have any questions or concerns about your order’s shipping status, feel free to contact us at kams.cerams@gmail.com

🛑 Lost/Damaged Packages

• If your package is lost or damaged during shipping, please reach out to us within 3 days of delivery or expected delivery. We will work with you to resolve the issue promptly.